The volume on the R1-16 music set is stronger and louder than previous sets. Why, and what can I do to keep from having to manually adjusting the level during class?
We are now using a new music file format that gives us a clearer, crisper and stronger sound. You may notice a volume difference if you are mixing music from R1-16 with music from older sets. We apologize if this causes you an inconvenience but you will see that the […]
What if I try to download something and I just can’t seem to make it work or I have problems not shown in any of your instructions or tutorials?
Believe it or not, that doesn’t happen a lot. Our download delivery system is incredibly reliable so about 99.9% of the time the problem is user related. We don’t mind though. We are happy to help you solve the problem! Doing customer support is actually really fun. We have sure […]
What if the download doesn’t work or gets interrupted?
No worries. All downloads you purchase from us are saved in an account you create when you make your first purchase. You can access that account by going to our homepage, www.soundburstaudio.com and clicking on Login on the top menu bar. Enter the email/password combination you used to purchase from […]